Customer Service 208-740-1EGG (1344) M-Th 9-5 & Fri 9-3 MT

Frequently Asked Questions

or search frequently asked questions:


Once I place my order how long does it take to ship out?
Once my order is shipped how long will it take for me to receive it?
How long does it take an order to ship to Canada?
How long will it take my package to ship internationally?
What shipping companies do you use?

One-year Hassle Free Guarantee

What does your guarantee cover?
Can I return my purchase if I am not happy with it?

Product Questions

Where do the power leads get connected? And is it supposed to be a soldered joint, or perhaps just alligator clips? Thanks.
What type of materal is the cabinets of the incubators made of on the new models?
Is this to replace the long wires with the plastic piece and black blob?
Can this door be mounted on exterior of Coop? And confirming 12dc operation.